As the online space continues to boom with business, two roles often come up in conversation: the Online Business Manager (OBM) and the Virtual Assistant (VA).
While these roles may seem similar at first glance, they are distinctly different, each with its own unique set of responsibilities and skill requirements.
In this blog, we’ll explore the specifics of each of these roles, understanding what they do, how to become one, and why choosing the right certification can make a significant difference in your career.
What is a Virtual Assistant?
A virtual assistant (VA) is a professional who provides administrative, technical, or creative assistance to clients remotely.
VAs handle a variety of tasks, such as managing emails, scheduling appointments, social media management, data entry, and customer service. The role of a VA is versatile and can be tailored to the specific needs of a business.
Virtual assistants are often considered the backbone of small businesses, startups, and even larger enterprises that require flexible support.
They can work on a freelance basis, part-time, or full-time, depending on the needs of the client. The remote nature of the job allows VAs to work from anywhere, making it an attractive option for those seeking a flexible work-life balance.
How to become a virtual assistant?
Becoming a virtual assistant involves a few key steps:
1. Identify Your Skills: Assess your strengths and decide which services you can offer. Common areas include administrative support, social media management, content creation, and customer service. It’s important to focus on areas where you have expertise and can provide the most value to clients.
2. Set Up Your Business: Establish a professional online presence with a website and social media profiles. Decide on your rates and services. Your online presence should reflect your professionalism and the services you offer, making it easy for potential clients to find and hire you.
3. Gain Experience: Start by offering your services to friends, family, or small businesses to build a portfolio. Practical experience is invaluable, and having a portfolio to showcase your work can significantly enhance your credibility.
4. Network: Join VA groups on social media, attend virtual networking events, and connect with potential clients. Networking is crucial in the VA industry as it helps you to build relationships, learn from others, and find job opportunities.
5. Continuous Learning: Stay updated with the latest tools and trends in the industry to provide the best service to your clients. The virtual assistant landscape is constantly evolving, and ongoing education will help you stay competitive.
What Does an Online Business Manager Do?
An online business manager (OBM) takes on a more strategic and managerial role within a business than their VA counterparts.
OBMs are responsible for overseeing the day-to-day operations, managing projects, coordinating teams, and implementing business strategies. They act as a bridge between the business owner and the team, ensuring that goals are met efficiently and effectively.
The role of an OBM is multifaceted and requires a deep understanding of the business they are managing.
OBMs are often involved in high-level planning, resource allocation, and performance monitoring. Their goal is to streamline operations and drive growth, making them a vital asset to any business.
How to Become an Online Business Manager?
Transitioning to an online business manager role involves:
1. Developing Managerial Skills: Gain experience in project management, team coordination, and business strategy. These skills are essential for effectively managing a business and ensuring that all aspects run smoothly.
2. Advanced Training: Consider specialised training and certification, such as the Online Business Manager certification offered by The Online Business Association, to gain in-depth knowledge and credibility. Certification can set you apart from other candidates and demonstrate your commitment to the profession.
3. Building a Portfolio: Showcase your ability to manage and grow businesses by highlighting successful projects and management experiences. A strong portfolio can demonstrate your capabilities and attract potential clients.
4. Networking: Connect with business owners and entrepreneurs who may require your expertise in managing their operations. Building a network of professional contacts can lead to job opportunities and collaborative projects.
5. Ongoing Education: Stay abreast of industry changes and continuously improve your skills through courses and professional development. The online space is constantly evolving and expanding, and keeping up with the latest trends, techniques and technologies is crucial for success.
Online Business Manager vs Virtual Assistant: The Key Differences
Scope of Work: VAs typically handle specific tasks and administrative duties, whereas OBMs manage overall business operations and strategies. VAs focus on executing tasks, while OBMs are involved in planning and decision-making.
Level of Responsibility: OBMs have a higher level of responsibility, often acting as a second-in-command to business owners, while VAs support the day-to-day activities. OBMs are accountable for the success of projects and the efficiency of operations.
Skill Set: OBMs require strong leadership, project management, and strategic planning skills, while VAs need proficiency in administrative and technical tasks. OBMs must be adept at managing people and resources, while VAs should excel in task execution and communication.
Client Interaction: OBMs work closely with business owners on a strategic level, whereas VAs interact with clients primarily to complete delegated tasks. OBMs are often involved in high-level discussions and planning sessions, while VAs provide support as needed.
Choosing the Right Path for You
Deciding whether to pursue a career as an online business manager vs virtual assistant depends on your skills, interests, and career goals.
If you enjoy handling specific tasks and providing support, a VA role may be suitable. On the other hand, if you are interested in managing operations, leading teams, and driving business growth, the OBM role might be a better fit.
Both roles offer unique opportunities and challenges. As a VA, you can enjoy a flexible work schedule and the ability to work with a variety of clients. As an OBM, you can take on a more strategic role, making significant contributions to the success of a business.
If you’re ready to take your career to the next level and become an online business manager, gaining the right certification is crucial.
The Online Business Association offers a comprehensive Online Business Manager certification that equips you with the skills and knowledge needed to excel in this dynamic role.
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